Privacy Notice
Whether you visit Port Perry Casino, register an account or play here, this Privacy Notice applies to you. It governs every occasion on which we gather or use your information.
Collecting your information
1.1 We collect:
- details you share when signing up, for example your phone number, full name, home address, birth date and email address;
- ID documents and proof of address for verification;
- payment details and your deposit and withdrawal history;
- game play, bets and limits you set;
- technical information such as your IP address, location, device and browser;
- messages you write to our support team.
Updating this notice
2.1 Changes to our services or to the relevant laws lead us to revise this notice. You can read the newest dated version here at all times, and we email you about any major change.
Protecting your data
3.1 Encryption, access controls and secure servers keep your data safe. Only staff whose jobs require it can view it.
Using your information
4.1 We use it to:
- run your account and your bets;
- check your age, identity and location;
- handle your deposits and withdrawals;
- prevent fraud and money laundering;
- support safer play and the tools on our Responsible Gaming page;
- answer your emails;
- send offers, if you choose to get them.
Exercising your rights
5.1 You can ask us to:
- show you the data we hold;
- fix any details that are wrong or outdated;
- delete data we no longer need to keep;
- ask us to halt a specific way we use your data if you disagree with it.
5.2 Email help@portperrycasino.app to make your request. We might first check that it really is you asking, and if legal rules mean some of your data has to stay on file, we will explain that to you.
Sharing with partners
6.1 We share data only with:
- payment companies that move your money;
- verification providers that confirm ID, age and location;
- game studios, hosting providers and email services that help the site run;
- authorities, when legally required.
6.2 We never sell your data.
Sending data abroad
7.1 Some of our partners process data outside Canada. Contracts and safeguards ensure your information keeps protection comparable to what Canadian law provides.
Choosing your marketing
8.1 We only send promo emails to players who agree to get them. Every promo email has an unsubscribe link you can click, or you can turn them off in Account Settings whenever you like.
8.2 Account and safety messages still reach you.
Relying on legal grounds
9.1 Our handling of your data rests on three legal grounds: your consent, what is required to run the service you opened an account for, and Canadian rules covering minimum age, identity checks and the prevention of money laundering.
Protecting minors
10.1 Access to this site requires players to have reached the age of 19. Where we find that anyone younger than 19 is holding an account, we will terminate it and remove the personal information connected with it, except for any data applicable law requires us to preserve. Our 19+ Policy sets out the complete details.
Using cookies
11.1 For details of the cookies we use and the ways you can control them, see our Cookies and Tracking page.
Keeping records
12.1 Your information stays with us throughout the life of your account. After closure, Canadian requirements covering money laundering, taxation and dispute handling determine the further length of time we must hold it. Once that retention window has passed, we erase the information or make it anonymous, meaning it can never again be traced back to you.
Getting in touch
13.1 For any privacy question or request, email help@portperrycasino.app.