Terms of Service
Anyone who registers or bets at Port Perry Casino is bound by these Terms of Service. They take effect once your account exists and stay in force each time you log in, deposit funds or wager.
Accepting these terms
1.1 When you register or play with us, you agree to these terms. You also agree to our Bonus Terms, Privacy Notice, Cookies and Tracking page, Responsible Gaming page, KYC & AML Policy and 19+ Policy.
1.2 If you do not agree with these terms, please refrain from using the site.
Using our content
2.1 Everything that makes up Port Perry Casino here, including our name, logo, look, words and images, is our property or is used with permission from the firms that own it.
2.2 Rights to each game sit with the developer who produced it.
2.3 You may use all of this for your own personal play. Copying, reselling or reposting our content is not allowed.
Raising a complaint
3.1 Spotted something wrong? Send a message to help@portperrycasino.app. Tell us the date and time, your username and a quick line about what happened. Screenshots help us a lot too.
3.2 Every complaint gets a proper look. Afterward, we email you our findings and the next steps we plan.
3.3 Not satisfied with the outcome? Answer our email and the case will be examined again by a senior person on our team.
Opening an account
4.1 One person, one account. Extra accounts are closed and any bonuses on them are cancelled.
4.2 At sign-up, please share true details: your email, the full name on your legal ID, the day you were born and your home address. If any of these change, update them right away.
4.3 We must check and approve your name, age and home address before your first deposit is processed. Our KYC & AML Policy sets out each step.
4.4 Nobody else should know your password. Should you suspect that someone has used your account without permission, send us an email right away.
Playing by the rules
5.1 These are not allowed:
- using another person's account or playing on their behalf;
- bots, scripts or similar software that bet on your behalf automatically;
- working with other players to get an unfair advantage;
- exploiting an error in a game or on the site;
- paying with a card or wallet that is in someone else's name;
- money laundering or unfounded chargebacks;
- abusive messages to our team.
5.2 Should we uncover this kind of activity, we may withhold winnings, cancel wagers, place limits on the account or close it, and inform the relevant authorities in any case where legislation requires us to do so.
Moving money in and out
6.1 Your account runs in Canadian dollars (CAD).
6.2 Deposit with Interac e-Transfer, Visa, Mastercard, Instadebit, Paysafecard, MuchBetter, Payz (ecoPayz), Neosurf or Skrill. The minimum deposit is C$10.
6.3 You can withdraw with Interac e-Transfer, Visa, Instadebit, MuchBetter, Payz (ecoPayz), Skrill or Bank Wire / Transfer. The minimum per withdrawal is C$10, and the monthly withdrawal cap is C$30 000.
6.4 After we release a payout, it is normally credited to you one to four hours later on most methods, while a bank wire can take 12 hours at most.
6.5 We do not charge you anything to deposit or withdraw. Your card issuer or e-wallet may add its own fees, so it is worth asking them.
6.6 We send withdrawals solely to methods you hold personally. If you deposited with a method that cannot accept payouts, such as Paysafecard or Neosurf, we transfer the funds to a different method registered to you.
Limiting our liability
7.1 All games are offered just as they are. We try hard to keep everything working, yet we can't promise the site will always be up or free of errors.
7.2 We accept no responsibility for losses linked to problems with your phone, computer or internet connection, or to another person using your login details.
7.3 If you make a claim, our payout is capped at the balance of the account connected to it.
7.4 These limits do not take away any rights you hold under Canadian consumer law.
Applying the law
8.1 These terms follow the laws of Canada and of the province where you live, as they apply to you.
8.2 You can play our games only if your jurisdiction permits online gambling. We also follow Canadian legal requirements covering minimum age, identity checks and the fight against money laundering.
Changing these terms
9.1 We can change these terms, for example when the law, our payment options or our games change.
9.2 This page always holds the current terms, along with the date they were last updated. Before any major change takes effect, we send a heads-up to your inbox or show a notice when you sign in.
9.3 By continuing to play once the terms are updated, you agree to the revised version. Should you object, stop playing and withdraw your balance.
Playing our games
10.1 Every title has an info panel with its rules and payouts. Please read it before you play.
10.2 Every result in our slots and table games comes from an RNG (random number generator), and independent labs such as eCOGRA / GLI test these games.
10.3 In live games, real dealers host each round over a video stream. The outcome recorded at the live table is final. If the stream cuts out, the round is settled according to that game's rules.
10.4 If a game malfunctions, every pay and play is void, and stakes on the affected round are returned.
Claiming bonuses
11.1 Bonuses are optional. Every offer, along with Port Perry Rewards perks, follows our Bonus Terms.
Checking eligibility
12.1 You may play here if you live in Canada, are 19 or over and are located where online casino games are legal. Details are in our 19+ Policy.
12.2 You cannot play while a self-exclusion you set with us is running. Our Responsible Gaming page explains your options.
Contacting us
13.1 Got a question about any part of these terms? Email help@portperrycasino.app and we will explain it in plain, simple words.