Responsible Gaming
Every Port Perry Casino player falls under this page. It starts to apply as soon as your account opens and extends to each login, on any device.
Keeping play fun
1.1 We want gaming at Port Perry Casino to remain an enjoyable pastime you pay for, much like a movie or an evening out. It should never be treated as a way to earn money.
1.2 Registration is open solely to people living where gambling is legal. We apply Canadian law on minimum age, identity confirmation and the prevention of money laundering in full.
1.3 All tools described here cost nothing. Each one is available under account settings, and we can help you set any of them up.
Checking your own habits
2.1 A short, private self-assessment quiz puts several questions to you about your play, and the answers stay visible only to you. From your responses, it suggests whether a tool or outside support might help.
2.2 Take a pause and use the quiz if you notice any of these signs:
- chasing losses with bigger bets
- borrowing money or using bill money to play
- keeping your gaming hidden from friends or family
- playing longer than you planned, again and again
Using the tools you control
Limits on deposits, wagers and stakes
3.1 With a deposit limit, you decide the most you can add per day, week or month.
3.2 Set a wager limit and your bets stay under a chosen total for the period you select.
3.3 A stake limit fixes the maximum you can wager on a single bet or spin.
Reality checks
3.4 While you're playing, reality checks appear on your screen. Each one shows how much time this session has taken and whether you're up or down overall. You choose how often you see them.
Time alerts
3.5 A time alert lets you set your session length before play starts. When the time is up, we'll send a notice, and you choose to carry on or call it a day.
Pausing your play
3.6 Want a break? Pick a cooling-off period of between one day and six weeks and we will freeze your account while it lasts. Deposits and gameplay are blocked during that time, and access returns automatically when it ends.
Self-exclusion
3.7 Self-exclusion suits a longer break. Request it by email, and we will lock your account and remove you from every marketing list. The account remains closed for the whole exclusion period.
Account closure
3.8 To close your account permanently without any other tool, just email us asking for closure and we will handle it. Any cleared balance is paid to you before that.
Checks before any deposit
3.9 We accept a first deposit only after verifying your ID and where you are right now. This keeps real-money games out of reach for underage players and for people in regions we don't serve.
Changing your limits
4.1 A lowered limit applies immediately.
4.2 Raising a limit takes 24 hours. Your old limit stays in place until the wait is over, which gives you time to think it over.
4.3 Taking a limit away is treated like increasing it, so you still wait 24 hours before it takes effect.
Protecting minors
5.1 Port Perry Casino accepts adults aged 19+ only. Our 19+ Policy describes how we verify age and what happens when we find that a player is a minor.
5.2 Store your login details, cards and devices where nobody under 19 can get to them.
Finding free support
6.1 The organisations below provide free and confidential support for gambling concerns:
- 211 Alberta
- YMCA Youth Gambling Awareness Program
- ConnexOntario
- GamTalk
Contacting us
7.1 If you need help with any tool described here, email help@portperrycasino.app and we will reply with step-by-step guidance.